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Unlimited Account Management

Make changes to your account online:

Update Credit CardCancel Unlimited Pass

 

Frequently Asked Questions

  • How do I change my plan or change my options for my Choose Two plan?

Call us at 1-844-403-2739 or contact us and we will be happy to assist.

 

  • I have a new vehicle. How do I transfer my pass to another vehicle?

Call us at 1-844-403-2739 or contact us so we can assist.

 

  • Do I need my Unlimited pass number to cancel my plan or update my credit card on file?

Yes, if you do not have your Unlimited Pass number please call us at 1-844-403-2739 or contact us.

 

  • How long does it take for my plan to be cancelled?

Your plan will continue to be active until your next billing date. You may continue to wash your car during this time.

 

  • Will I receive a refund after cancelling my plan?

No, you will not receive a refund. Your plan remains active until your next billing date.

 

  • Will I receive an email confirmation after I change my credit card or cancel my plan?

Yes, you will receive an email confirmation after you submit your request.

 

  • What if I change my mind after I submit my cancellation request?

You will need to stop by a location to reactivate your plan.

Most locations open Mon-Sat. 7 am - 9 pm/ Sun. 8 am - 8 pm.